If you receive a shipment with more samples than listed on the packing slip, what should you do?

The correct approach when receiving a shipment with more samples than indicated on the packing slip is to report it to the Sales Manager. This action is important because it addresses the potential discrepancies in inventory and ensures compliance with company policies. The Sales Manager can then determine the appropriate steps to take regarding the excess samples, which may include contacting the supplier or deciding how to handle the additional inventory in accordance with regulatory and ethical guidelines.

Maintaining clear communication within the organization helps to ensure that any issues related to inventory and compliance are handled efficiently and transparently. It's crucial for representatives to act responsibly in such situations to protect both the company’s interests and their own professional integrity.